The company are an established manufacturer of bespoke parts, components and assemblies for various industry sectors. The company are enjoying strong growth and sales and as a result are recruiting for an administrator to further strengthen their team.
Reporting to the Commercial Director - the main purpose of the role would be to deal with customer enquiries, load sales orders and co-ordinate and resolve any client issues.
Key responsibilities and duties would be;
- Process sales orders and schedules onto company MRP system
- Communicate and liaise with customers on phone and via e-mail
- Provide quotations on parts from company price listings
- Liaise with production and planning departments to expedite orders on time in full
- Liaise with finance and logistics colleagues on any account or dispatch issues
- Assisting with any other administrative duties
I would be keen to receive your application if you are a customer service executive who holds the following skills and expertise;
- Previous experience of working in an administrative role within a busy customer service based role.
- Have strong communication skills face to face and on telephone
- Able to form strong relationships with customers and colleagues
- Good computer literacy (Word, Outlook, Excel)
- Understanding of basic technical catalogues and drawings would be advantageous but not essential
- Have a positive "can-do attitude" and a methodical, attention to detail
- Any experience of SAP/MRP systems would be advantageous but not essential
The role is Days - 5 days a week (Monday to Thursday 8am to 5pm, Friday 8am to 1pm)
The company are based in Redditch so are easily commutable from Birmingham, Solihull, Worcester, Droitwich, Dudley, Bromsgrove, Alcester, Stratford upon Avon, Studley, Henley in Arden.
The work environment is a very friendly, supportive and pleasant one - benefits - pension, competitive holidays and free on site parking
Apply now to be considered....
This vacancy is being advertised on behalf of Swift Placements who operate as a recruitment agency.