A family run and renowned manufacturer and supplier of garden and agricultural machinery and products. They are seeking to recruit a Agricultural Machinery Service Manager to strengthen their busy and successful operations.
The company was established over 30 years ago and have enjoyed continued growth and success year on year.
As a Service Manager you will report to the company directors and the duties will include;
- Control all aspects of a service workshop environment
- Receive and deal with all service enquiries, Allocate service workload to technicians
- General servicing, repairs and diagnosing faults
- Ensure administration tasks are completed as required
- Maintain, observe and comply with all company polices
- Promote product support services to current and new customers
- Ensure all work is carried out completely and effectively whilst adhering to company and manufacturer's scheduled times to maintain efficiency
- Effectively ensure the service team record details of diagnosis, work completed, and components utilized in line with company and manufacturer standards
To be a success in this role you will possess the following skills and qualities;
- Experience as a Manager within a service role, preferably within the agricultural industry
- Able to think on your feet and resolve problems
- Able to organise and prioritise workloads
- Liaise effectively with colleagues and customers at all levels in a polite and efficient manner
- Demonstrable experience of delivering a very high standard of customer service
- Driving Licence
- Good Technical/Machinery Knowledge
- The ability to work without supervision and lead a small team of technicians
- Confident in the use of ICT
The position is based in Devon, near to Tiverton so is easily commutable from Taunton, South Molton, Minehead, Barnstable etc
If you are an experienced Service Manager and are looking for a new opportunity please apply now..