Repairs Administrator

Administrator

Ref: 54Tuesday 27 August 2019

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Administrator

We are recruiting for an Administrator in the Evesham area. Our Client is a charitable organisation with an excellent reputation within their industry

As an Administrator you will need to have:

  • Proven experience of dealing with customer telephone queries
  • Excellent telephone skills – written and verbal communication skills
  • Experience of updating databases, compiling information and completing forms
  • IT Literate – Databases, Word, Excel, Email and Internet communications

Details:

  • Salary: £17,630
  • Working Hours: 9-5 (37 hours per week)
  • Location: Evesham
  • Duration: Permanent

Role of an Administrator

  • Receive requests from tenants for repairs and process efficiently and effectively using the electronic.
  • Repairs system and provide relevant and up to date information and advice on services provided
  • Record and process routine maintenance and day to day repair requests.
  • Administer inspection requirements.
  • Issue job tickets on reported repairs to contractors or internal inspectors within timescales set in policies and procedures.
  • Correctly advise and notify tenants of re-chargeable works and undertake the processing of rechargeable invoices.
  • Effectively record repairs logged through the Out of Hours service.
  • Assist in the preparation and maintenance of contracts and management systems relative to routine repair and maintenance.
  • Issue variation orders to contractors and to complete job tickets and works orders.
  • Provide an efficient administrative service to the Asset Management team.
  • Ensure legal obligations and all policies and procedures are implemented and complied with, including financial regulations, health and safety and all regulatory requirements.

Benefits of working with us as an Administrator

  • 23 Days holiday plus Bank Holidays -1 concessionary day and 1 extra day for each full holiday year completed
  • Pension Scheme
  • Modern working environment with agile and flexible working
  • Subsidised gym memberships
  • Cycle scheme
  • Employee volunteering scheme
  • Health Scheme (Cash Plan) which includes an Employee Assistance Programme
  • Sport and Social Club
  • New home leave
  • Occupational maternity, adoption and paternity leave

If you are interested in the above role, please click apply

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