Service Manager

Agricultural

Ref: 154Monday 16 November 2020

c£30,000 - £35,000

Service Manager 

St Columb 

c£30,000 - £35,000 basic plus overtime 

 

A fantastic opportunity has arisen at a family ran Agricultural Machinery Dealership near St Columb. 

 

Essential Duties

  • Control all aspects of a service workshop environment
  • Receive and deal with all service enquiries, Allocate service workload to technicians
  • General servicing, repairs and diagnosing faults
  • Ensure  administration tasks are completed as required
  • Maintain, observe and comply with all company polices
  • Promote product support services to current and new customers
  • Ensure all work is carried out completely and effectively whilst adhering to company and manufacturer's scheduled times to maintain efficiency
  • Effectively ensure the service team record details of diagnosis, work completed, and components utilized in line with company and manufacturer standards

 

Preferred Skills & Qualifications

  • Experience as a Manager within a service role
  • Able to think on your feet and resolve problems
  • Able to organise and prioritise workloads
  • Liaise effectively with colleagues and customers at all levels in a polite and efficient manner
  • Demonstrable experience of delivering a very high standard of customer service
  • Driving Licence
  • Good Technical Knowledge
  • The ability to work without supervision
  • Confident in the use of ICT
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