*Position available in Liverpool, Leeds or Haywards Heath*

Job role: To manage a caseload of ULR pre/post litigated small claims

Key Duties:

To progress the caseload in an appropriate and timely manner, making use of the firms Case Management Systems and using the agreed internal procedures and practices
To assess liability at all times and to ensure that at all times the client and source receive appropriate, professional, timely and pertinent legal advice and that they are kept fully informed on the progress of the claim.
To settle claims as soon as is possible or prepare to issue for transfer to the Litigation Team.
To achieve and exceed all targets set.
To deal with post, telephone calls and e-mails expeditiously and to ensure that not worked on lists and to do lists are kept up to date.

Experience:

Experience of Personal Injury or Insurance.
An ability to work in an organised manner.
Excellent client care and communication skills.
Experience of working with a case management system.
An ability to work using own initiative within boundaries.
An ability to work effectively with people across a wide range of levels and responsibilities.
Good IT/Keyboard skills.
Good attention to detail.
Good team working skills.

Benefits:

25 days’ holiday plus bank holidays
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
Life Assurance Scheme (4 x salary)
Pension scheme
Active network of Wellbeing Champions – providing mental health support
Training and development opportunities